Privacy Policy

1. Overview

This policy applies to information collected through the General Transmission website and through communications you send from or in connection with the website. It does not control the privacy practices of third-party websites or services that we do not own.

2. Information we collect

Information you provide

We may collect information you choose to provide when you call, email, request service, ask a question, apply for employment or otherwise contact the shop. That information may include:

• Your name, phone number and email address.
• Information about your vehicle and the service you are requesting.
• Employment-related information you include with a job inquiry.
• Any other information you choose to include in a message.

Information collected automatically

Our website, hosting provider and security or analytics services may automatically receive technical information such as your IP address, browser type, device type, referring page, pages viewed and the date and time of your visit.

3. Cookies and technical data

Cookies and similar technologies may be used to operate the website, remember preferences, protect the site, understand general website traffic and support embedded content. Your browser may allow you to block or delete cookies. Blocking some cookies may affect how parts of the website function.

4. How information is used

We may use information collected through the website to:

• Respond to questions, service requests and other messages.
• Schedule or discuss transmission diagnosis or repair.
• Review and respond to employment inquiries.
• Operate, maintain, secure and improve the website.
• Understand general website usage and performance.
• Comply with legal obligations and protect our rights, customers and business.

5. How information is shared

We do not sell or rent the personal information you submit directly to us for money. We may share information with service providers that help us host, secure, maintain or operate the website and our communications. Those providers may use information only as permitted by their agreements and applicable law.

We may also disclose information when required by law, to respond to legal process, to protect rights or safety, in connection with a business transfer, or with your direction or consent.

6. Third-party services

The website may include or link to services operated by other companies, including Google Maps, Trustindex review displays and Facebook. Those companies may collect information under their own privacy policies when their content loads or when you visit their websites. General Transmission does not control their privacy practices.

7. Employment inquiries

If you contact us about employment, we may use the information you provide to evaluate your inquiry, communicate with you and maintain hiring records. Please do not send sensitive personal information that is not needed for an initial employment inquiry.

8. Security

We use reasonable administrative, technical and physical safeguards intended to protect personal information. No website, email system or method of electronic storage can be guaranteed to be completely secure.

9. Retention

We keep personal information only as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements and meet legal or regulatory requirements.

10. Children’s privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review the request.

11. Your choices

You can control cookies through your browser settings and choose what information you send by email or provide by phone. Depending on where you live, you may have rights concerning access to, correction of or deletion of personal information.

To ask about personal information you have provided to the shop, email info@generaltransmission.com. We may need to verify your identity before completing a request, and some information may need to be retained as required by law.

12. Policy changes

We may update this Privacy Policy when our website, services or legal obligations change. The revised policy will be posted on this page with a new “Last updated” date. Your continued use of the website after an update means the revised policy applies to your future use of the site.

13. Contact us

If you have questions about this Privacy Policy or how General Transmission handles information, contact us: