General Transmission Reviews Kent WA | Customer Feedback
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Reviews from Kent drivers

Straight answers earn real trust.

Read what customers say after bringing their cars, trucks and work vehicles to General Transmission.

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From a local customer “They did everything they said they would do. They did more than they had to do.” David F.

Current Google reviews

See what customers are saying.

The reviews below come directly from Google and update automatically.

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5.0.5
Based on 115 reviews
Posted on Google Google
Eddie H profile picture
Eddie H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Anyone with transmission issues, let me talk to ya. General transmission is the go to shop for repairs. Mark will treat you right and get you back on the road at a very reasonable price. I took my car there based solely on reading the reviews and once I got my car back, drove it for a week, I'm very pleased with the work he did. Yes I took a chance based on reviews but Mark received 5 stars across the board because of knowledge, professionalism, and honesty. If you need trans repairs, check out General Transmission. Tell em Eddie sent ya.
Posted on Google Google
Baine T profile picture
Baine T
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience here with Mark and Cindy! Solid service at a fair price. I’m glad to have a reliable shop nearby who can handle all of my auto issues.
Posted on Google Google
Jeff W profile picture
Jeff W
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
If you're looking for a trusted and very qualified repair shop whether it be a transmission repair or automotive repairs, STOP Looking. General Transmission Repair is your place. Mark and his team performed multiple repairs on our 2007 Chevy Avalanche and it runs and drives like it's brand new again. We are so pleased.
Posted on Google Google
Donelle S profile picture
Donelle S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
mark fixed my GMC truck right the first time they fixed a engine oil leak which is not easy to do no more dripping oil He also listens to your concerns about the repair his shop is my go to place for transmission work
Posted on Google Google
Brent M profile picture
Brent M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
General Transmission is the very best place to get transmission repair. They repair and service transmissions correctly there and are affordable. They go above and beyond. Will be very happy having your transmission serviced or repaired at General Transmission!
Posted on Google Google
John H profile picture
John H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Not only did General Transmission do an excellent job rebuilding my transmission, Mark made a house call to follow up on the repair. These guys are the best.
Posted on Google Google
Ben R profile picture
Ben R
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mark and his beautiful wife have rebuilt 2 transmissions for me. I cannot recommend Mark with any thing but high praise. He uses quality parts and his jobs last. The transmission in my F350 was good for 10+ years until it was totalled. My Jeep transmission has been good for over a year. My daughter needs transmission work and we will take it to General Transmission. Thanks, Ben
Posted on Google Google
Dave S profile picture
Dave S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They, and especially Mark, are very knowledgeable and professional . I feel confident the work was done right and will last a long time. You do not leave every repair shop with that confidence. Communication was good, explanations of cost and options were thorough. Good shop with a good owner.
Posted on Google Google
Scott V profile picture
Scott V
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
These guys rock! Trustworthy and honest! I will be recommending them to all my friends and family!
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What customers mention most

The same things matter every time.

Customers consistently point to honest answers, careful diagnosis, fair pricing and a shop that stands behind its work.

01

Honest advice

The problem and the options are explained before the work begins.

02

Transmission specialists

The shop finds what failed inside the transmission and repairs it.

03

Fair pricing

Customers know what the repair will cost and why it is needed.

04

Work backed

Mark, Cindy and the team stay involved and stand behind the finished repair.

Transmission repair in Kent since 1988

Talk directly with the shop.

206-878-5759

Visit the shop

23448 30th Ave South
Kent, WA 98032

Shop hours

Monday-Friday: 8 AM-6 PM
Saturday-Sunday: Closed

Seattle callers

800-491-5759