General Transmission Customers Share Their Experiences

"Honest, dependable and fast…"

I had a problem with my only mode of transportation.

They gave me a loaner car to use, repaired my car in 24 hours and delivered it to my home for less than half of the original estimate.

- Sharon M. – Covington

"I would recommend General Transmission to everyone…"

My experience with General Transmission was a good one and I did not experience any any problems at all.

They did what the said they would and even changed my spark plugs while my transmission was being rebuilt.

They provided me with a car so that I could still get to work while my car was being serviced. I would recommend General Transmission to everyone.

- Jean O. – Everett

"Best vehicle repair I have ever encountered in my 55 years of life…"

This shop came highly recommended and has not disappointed.

General Transmission has been servicing our vehicles for over a decade.

Very knowledgeable and fair. I travel a distance for their services because I know what to expect.

It's not about how much they can make off me, it's about doing what needs to be done to keep me safe and on the road.

– posted on Kudzu

"I was impressed with the service, communication, integrity, and price…"

What a great experience to deal with Mark and his company!! My truck operates so much better, and I did not even know there was a problem till the transmission had completely gone out. Mark told me it had been slipping for quite a while and I had no idea.

I just towed my 10,000 lb. 27 foot boat to and from Anacortes and it has never pulled better! Gas mileage increased 20% due to the new transmission holding the gear and not downshifting and increasing RPM's.

Mark even drove to another repair facility and picked up the vehicle, with no charge. I can not express how happy I am with General Transmission. I say this after 20 years working at a local Ford dealership, so I do have knowledge of what it takes to run a repair shop.

CALL THEM FIRST. Thanks again!

- John O. – Federal Way

"Great communication, and Service…"

If you guys keep up the great job. I am sure to be back.

Great service, fast and it runs great.

- Jess V. – Auburn

"1/2 of the cost that I could find anyone else to do it for…"

In case any of you are in need of transmission work, I just had the best experience with General Transmission in Kent.

It's a no frills, no latte's kind of place, but the service was great.

They kept me informed every step of the way from diagnosis, ordering of parts, repair and testing, plus when they heard I had to take it down to the dealership to get the windshield wipers done after they were through, they said we will drive it down there for you so you don't have to make an extra trip.

My Mini is now back on the road running smoothly plus it was 1/2 of the cost that I could find anyone else to do it for.

Way to go General Transmission, I'm a fan!

- Stacy R. – Silverdale

"Mark at General Transmission in Kent was GREAT to work with…"

..and for the record. My Jeep needed major surgery for a transmission that had a part come loose and trash the innards.

Mark at General Transmission in Kent was GREAT to work with. He got me in to show me what happened, why it cost $3000 to fix; and there is no doubt that is a fair price in mind.

I'm taking the Jeep back to him in a couple weeks for some more refurbishment.

- Mark R. – Tacoma

"They do what they say & they stand behind their work…"

I've always had great experiences working with General Transmission.

I send them wholesale work all the time. They do what they say & they stand behind their work.

And if we ever have any problems, they get on it right away & make it right.

Always a great transaction.

- Buddy @ Car Club – Burien

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